I cannot count the number of times that I have answered the phone to find that it was an unwanted sales call. It often happens on a Friday for some reason. In discussion with friends it appears we all have a strategy for dealing with them. Some will just say " no thanks" others will make life a little more difficult for the caller. My trouble with the whole issue starts with the fact that on the other end of the line is somebody that is trying to earn a living. Having said that it is very irritating. In order to make myself feel better I tend to equate the nuisance with the door to door salesman. Usually some young guy, calling at night, presenting a card claiming to be his bona fides selling a whole range of things. I have even had somebody selling paintings i.e. rolled up canvasses. These type of callers will be quite intimidating for some people and I have stuck to the strategy that I will not even enter into a conversation. Such a straight bat approach is not always appreciated.
Quite recently we have had regular calls from agents representing charities, asking for my wife. They claim that she asked them to call which is clearly not true. Such an approach does not do the charities justice. In chatting through with friends I decided next time I will say she is on remand and I don't expect her to home anytime soon.
There some well-tried and tested methods for dealing with the majority of nuisance contacts and some of these are:
- Opt out of unsolicited calls by using the telephone preference service (TPS)
- Register your particulars with the TPS at www.tpsonline.org.uk or call 0800 398893
- A ban comes into effect after 28 days after which tie the caller is in breach of the ban. If they carry on complain to the TPS on 0845 070 0707
- Register for free with the Mailing Preference Service at www.mpsonline.org.uk or call 0845 703 4599
- Once you have registerd you should no longer receive unsolicited mailings from those trade association members that support the MPS and are members of the Direct Marketing Association (DMA) and those not members of the DMA. It should take about 4 months
- It will not stop those mailings posted abroad. Unfortunately many scams run through the post are sent from abroad and for those people trying to protect the elderly living on their own it is far more difficult. The only available advice is to contact the company direct. In the case of scams that advice is of little value and you can only keep a wary eye out.
- Unaddressed mail is best dealt with by writing to Freepost RRBT-ZBXB-TTTS, Royal Mail Door to Door Opt Out, Kingsmead House, Oxpens Rd., Oxford OX1 1RX
- It takes about 6 weeks but may only last about 6 months.
- Use your computer's junk e,.mail filter to fend off spam. This facility will assess incoming mail and place in a junk folder if it believes it is spam.
- Never open an attachment on mail where you don't recognise the sender and remember that if you respond to any of these e.mails you will merely confirm to the sender that it is a valid address.
- NEVER RESPOND TO AN E.MAIL ASKING TO VERIFY YOUR BANK OR BUILDING SOCIETY ACCOUNTS YOUR BANK WILL NEVER WORK LIKE THIS AND WILL NEVER BE ASKED FOR PASSWORDS.
- READ THE ARTICLE "YOU'VE BEEN SCAMMED " ON THIS WEB SITE UNDER THE FINANCE SECTION.